How we work
Here's how we work: a clear, collaborative process from discovery to launch. No surprises, no chaos—just steady progress toward your goals. This is how we work with every client.
Discovery & Requirements
We start by understanding your current processes, pain points, and goals. Through workshops and interviews, we map your workflows and identify what needs to change.
Deliverables:
- Process maps
- Requirements document
- Technical feasibility assessment
Scope + Quote
Based on discovery, we create a detailed proposal with clear scope, timeline, and pricing. No hidden fees, no vague promises—just transparent terms.
Deliverables:
- Detailed proposal
- Project timeline
- Fixed or phased pricing
UI/UX Design
We design clean, intuitive interfaces tailored to your team's workflow. You'll see mockups and prototypes before we write a line of code.
Deliverables:
- Wireframes
- High-fidelity designs
- Interactive prototypes
Build (Weekly Demos)
Agile development with weekly demos. You see progress every week, provide feedback, and we adjust. No waiting months to see results.
Deliverables:
- Weekly demos
- Staging environment
- Progress updates
Testing + Training
Thorough QA testing, user acceptance testing with your team, and comprehensive training. We ensure everyone knows how to use the system.
Deliverables:
- Test reports
- Training sessions
- Documentation
Launch + Support
Smooth deployment to production, data migration if needed, and ongoing support. We're with you long-term, not just at launch.
Deliverables:
- Production deployment
- Support plan
- Monitoring setup
Frequently Asked Questions
How long does a typical project take?
Most projects range from 8-16 weeks, depending on scope. Simple workflows might take 6-8 weeks, while comprehensive ERP systems can take 12-16 weeks. We'll provide a clear timeline in the proposal.
Do you work with existing systems?
Yes. We integrate with accounting software, payment gateways, SMS/email services, and other third-party tools. We can also migrate data from spreadsheets or legacy systems.
What happens after launch?
We offer ongoing support packages with SLAs. This includes bug fixes, security updates, feature improvements, and monitoring. We're with you long-term.
Who owns the code?
You own the code. We build custom systems for you, and you have full ownership. We can provide source code access and documentation.
Can we start with a small module and expand?
Absolutely. Many clients start with one module (e.g., quotations) and expand over time. We design systems to be modular and scalable.